Your privacy matters to us. This Privacy Policy explains what personal data ez2 today collects from members in the Philippines, how we use it, and the rights you have over your information. Please read this page carefully before registering or using our platform.
We only collect the data we genuinely need to operate the platform safely and in compliance with Philippine regulations.
When you create an account on ez2 today, we collect your full name, date of birth, mobile number, and email address. This information is required to verify that you meet the minimum age requirement of 21 years under Philippine law. We also collect a username and password that you choose at the time of registration. Your date of birth and identity documents may be used for Know Your Customer (KYC) verification as required by Philippine gaming regulations. We do not store your password in plain text — it is encrypted using industry-standard hashing before being saved to our systems.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your preferred payment method, account or wallet reference numbers, and transaction history. We do not store full card numbers or sensitive authentication data on our servers — payment processing is handled through secure, regulated payment gateways. Transaction records are retained as required by Philippine anti-money laundering regulations and may be reviewed by our compliance team. If you request a withdrawal, we may ask for additional identity verification to protect your funds. All financial data is transmitted over encrypted connections at all times.
When you access the ez2 today platform from your mobile browser or any other device, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session timestamps. This data helps us detect suspicious login attempts, prevent fraud, and ensure the platform performs correctly across different devices used by members in the Philippines. We also collect gameplay data such as bet history, game session duration, and wagering patterns to support responsible gaming monitoring. Usage data is analysed in aggregate to improve platform features and is not sold to third parties. You can request a summary of the usage data we hold about you at any time by contacting our support team.
Every piece of data we collect has a specific, lawful purpose — we do not collect information speculatively or share it without a valid reason.
Your registration and financial data are used primarily to operate your account, process transactions, and deliver the gaming services you have signed up for on the ez2 today platform. We use your contact details to send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are not optional as they are essential to the safe operation of your account. Gameplay data is used to calculate bonuses, apply wagering requirements, and maintain accurate account balances. We may also use your data to investigate disputes, respond to support requests, and enforce our Terms and Conditions. Our internal teams access your data only on a need-to-know basis, and all staff withdata access are bound by confidentiality obligations.
With your consent, we may use your email address or mobile number to send you promotional offers, bonus announcements, and platform updates relevant to members in the Philippines. You can withdraw your consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team directly. We will never send marketing messages to members who have self-excluded or requested a cooling-off period under our responsible gaming programme. We do not share your contact details with third-party marketers or advertising networks. Any promotional communication we send will clearly identify ez2 today as the sender and will include a straightforward opt-out mechanism.
We are required by Philippine law and our operating licence to retain certain member data for compliance, anti-money laundering (AML), and fraud prevention purposes. This includes identity verification records, transaction logs, and account activity history, which may be retained for a minimum of five years from the date of account closure. In cases where we are legally obliged to do so, we may disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts without prior notice to you. We use automated systems to monitor account activity for signs of fraud, money laundering, or problem gambling, and these systems may flag accounts for manual review by our compliance team. All data processed for compliance purposes is handled strictly in accordance with the Philippine Data Privacy Act of 2012.
Aggregated and anonymised usage data helps us understand how members in the Philippines interact with the ez2 today platform, which games are most popular, and where the user experience can be improved. This analysis does not identify you personally and is used solely to guide product development decisions such as adding new game categories, improving mobile performance, or refining the deposit and withdrawal flow. We may also use anonymised data to produce internal reports on platform performance and responsible gaming metrics. No individually identifiable data is used for these analytical purposes without your explicit consent. If you have questions about how your data contributes to platform analytics, you are welcome to contact our support team for clarification.
The Philippine Data Privacy Act of 2012 gives you meaningful control over your personal information. Here is a plain-language summary of your key rights as an ez2 today member.
You have the right to request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine law. Requests can be submitted through our support team, and we will confirm receipt within two business days. We may ask you to verify your identity before releasing any data to protect your account security. There is no fee for a standard access request made once per calendar year.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly in your profile settings, or contact support for changes that require identity verification. We will action correction requests promptly and notify you once the update has been made. Where a correction affects compliance records, we will document the change and the reason for it. Keeping your data accurate helps us serve you better and ensures your account remains in good standing.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal retention obligations under Philippine AML and gaming regulations. Accounts with outstanding balances or open disputes cannot be deleted until those matters are resolved. Once a valid erasure request is processed, we will confirm deletion in writing within 30 days. Certain anonymised records may be retained for statistical purposes even after erasure, as they cannot be linked back to you. We will always explain clearly which data we are unable to delete and why.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, we will stop using your data for that purpose immediately and update your preferences in our system. Objections to processing for legal compliance purposes may be subject to limitations under applicable Philippine law. If you object to processing that is necessary for the performance of your account contract, we may need to close your account as a result. We will always explain the implications of any objection before acting on it.
Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to us so that it can be transferred to another service. Contact our support team to make a portability request and we will advise on the available formats and expected delivery timeframe. Portability requests are fulfilled within 30 days of identity verification. The exported data will include your registration details, transaction history, and account preferences where applicable. We do not charge a fee for standard portability requests.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact our support team first so we can attempt to resolve the matter directly and promptly. All privacy complaints received by ez2 today are logged, investigated, and responded to within 15 business days. We take every complaint seriously and use feedback to improve our data handling practices. You will receive a written outcome for every formal complaint you submit to us.
The ez2 today platform uses essential session cookies to keep you logged in and to maintain your preferences during a browsing session. We do not use third-party advertising cookies or cross-site tracking technologies. Any third-party service providers we engage — such as payment processors or identity verification partners — are contractually required to handle your data in accordance with the Philippine Data Privacy Act and may only use your information for the specific purpose for which it was shared.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered members via the email address on their account at least 14 days before the changes take effect. Continued use of the platform after notification constitutes acceptance of the updated policy. We recommend reviewing this page periodically so you are always aware of how your data is being handled. A version history summary is available on request from our support team.
For questions about this policy or to exercise any of your data rights, please visit our FAQ page or contact our support team. You can also review our Terms and Conditions and Responsible Gaming page for related information about how we operate the platform.
Now that you know how we protect your data, you are welcome to create your free account and enjoy slots, fish games, live casino, and more — all from your mobile browser anywhere in the Philippines.